new-on-liven

new-on-liven

21 May 2025 • 4 min read

21 May 2025 • 4 min read

May Specials: Fresh Technology Updates from The Liven Kitchen

May Specials: Fresh Technology Updates from The Liven Kitchen

May Specials: Fresh Technology Updates from The Liven Kitchen

May Specials: Fresh Technology Updates from The Liven Kitchen

Discover how diners can now earn and redeem Brandollars directly in your Magic App—plus new mobile scheduling, tipping UX upgrades in OrderUp Blue, and WeChat Pay support in Singapore.

Discover how diners can now earn and redeem Brandollars directly in your Magic App—plus new mobile scheduling, tipping UX upgrades in OrderUp Blue, and WeChat Pay support in Singapore.

Written by

Liven

The ultimate hospo solution

May’s updates are all about control over your brand, schedule, payments, and customer experience.

The biggest news? Your customers can now earn and burn Brandollars entirely within your Magic App — no Liven app required. 

You’ll also find updates to tipping, mobile scheduling, and enhanced payment options.

Read on.

MASSIVE LOYALTY UPDATE!

Diners Now Earn and Burn Brandollars, Without Ever Leaving Your Magic App

For many venues, owning the customer experience for loyalty and having it all branded your way is essential. You can now seamlessly view, earn, and redeem (burn) your Brandollars within the Magic App ordering flow. You’ll need three things - all of which we are here to help you with: Liven Loyalty, a Liven Magic App, and OrderUp or OrderUp Blue for digital ordering.

There is no need to log in to the Liven app or be redirected elsewhere. The loyalty experience is now fully integrated, frictionless, and occurs natively on your Nomnie Magic App.

What’s New

  • Customers see their Brandollar balance during checkout, without logging into anything else

  • They can redeem (burn) Brandollars on the spot

  • They see what they’ll earn from their order, before confirming it

  • Earned Brandollars are instantly credited right after payment

  • Works across both login and Nomnie flows — no break in experience

  • All inside your fully branded, whitelabelled Magic App

This update gives you full ownership of how customers earn and burn Brandollars — no redirects, no app-switching. Just a cleaner, faster path to value, delivered entirely within your brand.

Excited to roll this out? Contact your account manager.

Still not using the Magic App? Here’s what you're missing out on.

MORE CONTROLS IN ORDERUP

Split Opening Hours, Now Also on OrderUp Mobile App

Split opening hours are now available in the OrderUp Blue mobile app, expanding on our earlier desktop release. Merchants can now manage multiple daily time slots directly from mobile, with real-time updates and full scheduling control. For venues with lunch/dinner shifts or mid-day breaks, this means more accurate store availability, fewer rejected orders, and a smoother customer experience — all managed on the go.

ABACUS IMPROVEMENTS

Tipping Made More Visible at Checkout in OrderUp Blue

If customers weren’t tipping as often as they could — it wasn’t because they didn’t want to, but because the option wasn’t clearly visible. Tips were tucked behind a button, easy to miss. This update for OrderUp Blue changes that. With a new automatic pop-up at checkout, tipping is now front and centre — simple, seamless, and more likely to be used.

Feature Highlights:

  • Automatic Popup at Checkout – Tip prompt appears instantly on the checkout screen

  • Predefined & Custom Tip Options – Customers can choose or enter their amount

  • Popup Dismissible – Easy to skip without disruption

  • Persistent “Leave Tip” Button – Still accessible after dismissing the popup

  • Improved UX – Tipping becomes a natural part of the checkout flow

WECHAT AT CHECKOUT IN SINGAPORE

Singapore Merchants Can Now Accept WeChat Pay at Checkout

Nomnie Pay now allows merchants to process online payments with a broader choice of payment methods. Most notably, this includes WeChat Pay, a key payment method in Singapore that wasn’t previously available.

Merchants in Singapore can now offer WeChat Pay at checkout with no extra setup, making it easier to reach more customers, especially those who prefer mobile-first payment options.

Feature Highlights

  • WeChat Pay Support – Now available for Singapore-based merchants 

  • Expanded Payment Methods – Apple Pay, Google Pay, credit/debit cards, and more

  • Smooth Checkout Flow – All options fully integrated into the customer experience

What’s Next?

We’re always looking for ways to help you serve your customers better. Stay tuned for even more exciting updates every month!

May’s updates are all about control over your brand, schedule, payments, and customer experience.

The biggest news? Your customers can now earn and burn Brandollars entirely within your Magic App — no Liven app required. 

You’ll also find updates to tipping, mobile scheduling, and enhanced payment options.

Read on.

MASSIVE LOYALTY UPDATE!

Diners Now Earn and Burn Brandollars, Without Ever Leaving Your Magic App

For many venues, owning the customer experience for loyalty and having it all branded your way is essential. You can now seamlessly view, earn, and redeem (burn) your Brandollars within the Magic App ordering flow. You’ll need three things - all of which we are here to help you with: Liven Loyalty, a Liven Magic App, and OrderUp or OrderUp Blue for digital ordering.

There is no need to log in to the Liven app or be redirected elsewhere. The loyalty experience is now fully integrated, frictionless, and occurs natively on your Nomnie Magic App.

What’s New

  • Customers see their Brandollar balance during checkout, without logging into anything else

  • They can redeem (burn) Brandollars on the spot

  • They see what they’ll earn from their order, before confirming it

  • Earned Brandollars are instantly credited right after payment

  • Works across both login and Nomnie flows — no break in experience

  • All inside your fully branded, whitelabelled Magic App

This update gives you full ownership of how customers earn and burn Brandollars — no redirects, no app-switching. Just a cleaner, faster path to value, delivered entirely within your brand.

Excited to roll this out? Contact your account manager.

Still not using the Magic App? Here’s what you're missing out on.

MORE CONTROLS IN ORDERUP

Split Opening Hours, Now Also on OrderUp Mobile App

Split opening hours are now available in the OrderUp Blue mobile app, expanding on our earlier desktop release. Merchants can now manage multiple daily time slots directly from mobile, with real-time updates and full scheduling control. For venues with lunch/dinner shifts or mid-day breaks, this means more accurate store availability, fewer rejected orders, and a smoother customer experience — all managed on the go.

ABACUS IMPROVEMENTS

Tipping Made More Visible at Checkout in OrderUp Blue

If customers weren’t tipping as often as they could — it wasn’t because they didn’t want to, but because the option wasn’t clearly visible. Tips were tucked behind a button, easy to miss. This update for OrderUp Blue changes that. With a new automatic pop-up at checkout, tipping is now front and centre — simple, seamless, and more likely to be used.

Feature Highlights:

  • Automatic Popup at Checkout – Tip prompt appears instantly on the checkout screen

  • Predefined & Custom Tip Options – Customers can choose or enter their amount

  • Popup Dismissible – Easy to skip without disruption

  • Persistent “Leave Tip” Button – Still accessible after dismissing the popup

  • Improved UX – Tipping becomes a natural part of the checkout flow

WECHAT AT CHECKOUT IN SINGAPORE

Singapore Merchants Can Now Accept WeChat Pay at Checkout

Nomnie Pay now allows merchants to process online payments with a broader choice of payment methods. Most notably, this includes WeChat Pay, a key payment method in Singapore that wasn’t previously available.

Merchants in Singapore can now offer WeChat Pay at checkout with no extra setup, making it easier to reach more customers, especially those who prefer mobile-first payment options.

Feature Highlights

  • WeChat Pay Support – Now available for Singapore-based merchants 

  • Expanded Payment Methods – Apple Pay, Google Pay, credit/debit cards, and more

  • Smooth Checkout Flow – All options fully integrated into the customer experience

What’s Next?

We’re always looking for ways to help you serve your customers better. Stay tuned for even more exciting updates every month!

Liven is the first complete hospitality system that works for you. Loved by over 7,000 venues across Asia Pacific and used by tens of millions of diners and operators annually. To see how Liven can work for you, visit liven.love

Liven is the first complete hospitality system that works for you. Loved by over 7,000 venues across Asia Pacific and used by tens of millions of diners and operators annually. To see how Liven can work for you, visit liven.love

Never miss what’s cooking

Keep up to speed with the practices, tools and techniques used by the best operators - and what’s cooking in the Liven Kitchen.

Never miss what’s cooking

Keep up to speed with the practices, tools and techniques used by the best operators - and what’s cooking in the Liven Kitchen.

Never miss what’s cooking

Keep up to speed with the practices, tools and techniques used by the best operators - and what’s cooking in the Liven Kitchen.